Delivery Information

Shipping & customs duty information

Dispatch:

We could dispatch the goods during 5-10 day after order confirmation. If the seller did not dispatch the goods within 5 business days, you may feel free to contact us for help.

Supported free shipping methods:

Hongkong Post Air Mail

ePacket

China Post Registered Air Mail

Fast Shipping methods:

If you want to send your parcels with fast shipping method, just feel free to contact with us, we will provide below fast shipping methods, extra shipping freight will be charged based on the weight of your parcel.

EMS

DHL

FedEx

UPS

TNT

Parcel tracking:

After dispatching your parcel, the tracking information is available on the website: https://www.17track.net/en

You can also find this link on our homepage.

Customs & import duty:

For customs clearance of your items personal information including full name, ID number, Date of issue ID etc. need to be provided to the custom of your country. Personal information is not stored on Web-server of the Company and is available only to the logistic company.

Wellherb shall not be liable for any delay in delivery which is due to unforeseen circumstances, or to causes beyond its control, including, without limitation delays during customs clearance.